Moldova’s Top Retailer Grows Sales up to 10% with SymphonyAI & C4R

As practice shows, digitalizing retail processes is more than just a trendy concept — it’s a real path toward increasing sales, improving operational efficiency, and making the business more manageable. The effect is especially tangible when technology is implemented systematically and with a clear strategy: this is when it delivers not vague promises, but concrete and measurable results in the shortest terms.

A vivid example of this approach is the case of Moldretail Group, the largest retailer in Moldova, managing the chains Linella, CIP, Fidesco, and Bravo. The company continues strengthening its market position by adapting digital solutions to optimize its supply chains and enhance business resilience.

Previously, Moldretail Group successfully implemented the SymphonyAI Demand Forecast system, improving average forecast accuracy to 95%.

The next step in their business transformation was automating warehouse replenishment processes using the SymphonyAI Warehouse Replenishment module, implemented with the support of Consulting4Retail.

The comprehensive implementation of SymphonyAI Forecast & Replenishment solutions for demand forecasting and inventory replenishment enabled Moldretail Group to achieve impressive results:

• Up to 10% sales growth in key categories.
• 95% forecast accuracy.
• 70% reduction in time spent on routine planning.
• Acceleration of Inventory Turns from 27 to 20 days.

“Warehouse replenishment automation has significantly improved our operational efficiency. We plan to scale this solution across all other warehouses, including a new large facility,” says Eugen Ursu, Digital Director at Moldretail Group.

Today, the collaboration between Moldretail Group and Consulting4Retail continues. The current focus is on master data and assortment management, further strengthening the company’s operational agility and resilience.

If you’re looking for a way to boost the efficiency of your retail network, we’re ready to share our expertise and help you find the optimal solution for your business. Book a free discovery session with our expert and unlock new growth opportunities.